FAQs

We’re Glad You Asked

At Heritage Home Healthcare, we’re all about education. Below, you’ll find answers to a few questions we frequently hear from clients and their families. Do you have a question you don’t find here? No problem. Just contact us, and we’ll be glad to answer it for you.

What are the advantages of home health care?
There are many, but they include potentially significant cost savings over institutional settings and earlier release to a patient’s home after an illness or injury, where they can more easily relax in a familiar environment, closer to family & friends. Having services at home also allows clients to remain more independent, and service hours can be conveniently set to their individual needs.

What's the difference between home care & a nursing home?
Home care is provided in a person’s private home or an institution offering some care & supervision for clients who need the services in a home setting. A nursing home is an institution that provides 24-hour nursing care for an extended period of time.

What's the difference between STNA & HHA?
STNA refers to State Tested Nursing Assistant. It denotes that someone has successfully completed an approved training program containing a written & skills test, and has received a certificate from the state. HHA refers to Home Health aide, a person who works under the direction of a registered nurse to provide some form of basic care and homemaking duties in the home.

Who pays for home health care?
Some clients and their families pay for this service out of pocket. But home health care assistance is also sometimes paid for by insurance companies, HMOs, PPOs or by federal Medicare or Medicaid programs.

Who provides home health care?
Various independent agencies and independent contractors supply this service. Many hospitals, insurance companies and other healthcare organizations refer clients to their favorite home health care contractors.

What differentiates Heritage Home Healthcare from other agencies or
individual contractors?

At Heritage we provide a free in-home assessment to better understand the needs of the client. We then design the personal care plan with your guidance and select your aide to meet your needs. Our staff are regularly monitored to assure quality of care and that you are completely satisfied. All caregivers are screened, bonded, insured and drug tested. They are trained and experienced in the care of the elderly; not as independent contractors, but as a hired employee. We match clients with caregivers living close to their homes or in the same geographical area.

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